Shipping Policy

Effective Date: July 25, 2026

Thank you for shopping with Voriq Agro Trading Private Limited. We are committed to delivering your grocery and food products safely, efficiently, and in a timely manner. This Shipping Policy explains how we process, ship, and deliver your orders placed through https://voriqagro.in.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

1. Order Processing

  • Orders are processed on business days (Monday to Saturday), excluding public holidays.
  • Orders are usually processed within 24–48 hours after successful payment confirmation.
  • Cash on Delivery (COD) orders, where available, are processed after order verification.

2. Shipping Timeline

We aim to deliver your order as quickly as possible.

Estimated Delivery Time:

  • Metro Cities: 2–5 Business Days
  • Other Cities & Towns: 3–7 Business Days
  • Remote Locations: 5–10 Business Days

Delivery timelines are estimates and may vary depending on the delivery location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.

From time to time, Voriq Agro may offer Free Shipping on selected products, categories, or promotional campaigns.

4. Order Tracking

Once your order has been dispatched, you will receive shipping confirmation via email, SMS, or WhatsApp (where applicable), along with tracking details to monitor your shipment.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full Name
  • House/Flat Number
  • Street/Area
  • Landmark (if applicable)
  • City
  • State
  • PIN Code
  • Mobile Number

Incorrect or incomplete address details may result in delivery delays, additional shipping charges, or cancellation of the order.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery cannot be completed due to:

  • Customer unavailable
  • Incorrect address
  • Incorrect contact information
  • Refusal to accept delivery

the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

7. Delayed Deliveries

Although we strive to deliver every order on time, delays may occur due to:

  • Extreme weather conditions
  • Natural disasters
  • Public holidays
  • Transportation disruptions
  • Government restrictions
  • Courier partner delays
  • High seasonal demand

Voriq Agro Trading Private Limited shall not be held liable for delays caused by circumstances beyond our reasonable control.

8. Damaged Packages

If you receive a package that appears damaged or tampered with:

  • Do not accept the package if it is visibly damaged.
  • If accepted, take clear photographs of the package and product immediately.
  • Contact our customer support within 24 hours of delivery.

Our team will investigate the issue and provide an appropriate resolution in accordance with our Refund & Return Policy.

9. Missing or Lost Shipments

If your shipment has not been delivered within the estimated timeframe:

  • Contact our customer support team.
  • We will coordinate with the courier partner to investigate the shipment status.
  • If the shipment is confirmed lost in transit, we will provide a replacement or refund, subject to verification.

10. Delivery Acceptance

Upon delivery, customers are advised to inspect the package before accepting it.

If you notice any visible damage, tampering, or missing items, please report the issue immediately to our customer support team.

11. International Shipping

Currently, Voriq Agro Trading Private Limited ships only within India.

We do not offer international shipping at this time.

12. Changes to This Shipping Policy

We reserve the right to modify or update this Shipping Policy at any time without prior notice.

Any changes will be effective immediately upon publication on this page.

13. Contact Us

For any questions regarding shipping, delivery, or order tracking, please contact us:

Voriq Agro Trading Private Limited

Registered Address:
GROUND FLOOR, 1, Dakhin Dhadka, NEAR SEEMA STUDIO, Dakhin Dhadka, Asansol, Paschim Bardhaman, West Bengal – 713302

Email:
akhileshlsingh05@gmail.com

Phone:
+91 9339533048
+91 7810886154

GSTIN:
19AAMCV3786D1ZT

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