Terms & Conditions

Effective Date: July 25, 2026

Welcome to Voriq Agro Trading Private Limited (“Voriq Agro”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website https://voriqagro.in and the purchase of products through our online store.

By accessing, browsing, registering, or placing an order on our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website.

1. Company Information

Company Name:
Voriq Agro Trading Private Limited

Registered Address:
GROUND FLOOR, 1, Dakhin Dhadka, NEAR SEEMA STUDIO, Dakhin Dhadka, Asansol, Paschim Bardhaman, West Bengal – 713302

Email:
akhileshlsingh05@gmail.com

Phone:
+91 9339533048
+91 7810886154

GSTIN:
19AAMCV3786D1ZT

2. Eligibility

By using our website, you confirm that:

You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
The information you provide is accurate and complete.
You will use this website only for lawful purposes.

3. Products & Availability

We offer grocery and food products through our website.

While we strive to keep all products in stock, availability may change without prior notice. We reserve the right to discontinue or limit the quantity of any product at our sole discretion.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR).
Prices may change without prior notice.
Applicable taxes, if any, will be displayed during checkout.
We reserve the right to correct pricing errors or cancel orders placed due to incorrect pricing.

5. Orders

Once an order is placed:

You will receive an order confirmation via email or SMS/WhatsApp, where applicable.
Order confirmation does not guarantee acceptance.
We reserve the right to accept, reject, or cancel any order for reasons including product unavailability, pricing errors, suspected fraud, or violations of these Terms.

6. Payments

We accept payments through secure payment gateways.

Available payment methods may include:

UPI
Credit Cards
Debit Cards
Net Banking
Wallets
Cash on Delivery (where available)

Voriq Agro Trading Private Limited does not store your card details or banking credentials.

7. Shipping & Delivery

We aim to dispatch orders promptly. Delivery timelines may vary depending on:

Delivery location
Courier partner availability
Weather conditions
Public holidays
Unforeseen operational circumstances

Estimated delivery dates are indicative only and should not be treated as guaranteed delivery commitments.

8. Cancellation

Orders may be cancelled before dispatch by contacting our customer support.

Once an order has been shipped or is out for delivery, cancellation may not be possible.

Please refer to our Cancellation Policy for complete details.

9. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy.

Most grocery and food products are non-returnable due to hygiene and food safety standards unless they are damaged, defective, expired, or incorrectly delivered.

10. User Responsibilities

You agree not to:

Use the website for unlawful purposes.
Submit false or misleading information.
Attempt unauthorized access to our systems.
Upload harmful software or malicious code.
Interfere with the operation or security of the website.
Copy, reproduce, or exploit website content without written permission.

11. Intellectual Property

All content on this website, including but not limited to:

Logos
Images
Product descriptions
Graphics
Website design
Text
Icons
Trademarks

is the property of Voriq Agro Trading Private Limited or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Product Information

We make every effort to display accurate product descriptions, images, specifications, and pricing.

However:

Product packaging may differ from the images shown.
Colors may vary depending on your device.
Minor variations in appearance, weight, or packaging may occur due to manufacturing updates.

13. Limitation of Liability

To the maximum extent permitted by law, Voriq Agro Trading Private Limited shall not be liable for:

Indirect or consequential damages
Loss of profits or business
Delays caused by courier partners
Website interruptions or technical issues
Third-party payment gateway failures
Events beyond our reasonable control

Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Third-Party Services

Our website may integrate or link with third-party services, including:

Payment gateways
Logistics providers
Analytics services
Marketing tools

We are not responsible for the policies or practices of third-party service providers.

16. Force Majeure

We shall not be held responsible for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, strikes, transportation disruptions, government actions, internet outages, or other force majeure events.

17. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the competent courts in Asansol, Paschim Bardhaman, West Bengal.

18. Changes to These Terms

We reserve the right to update, modify, or revise these Terms & Conditions at any time without prior notice.

The revised version will be published on this page with the updated effective date. Continued use of the website after any changes constitutes acceptance of the revised Terms.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Voriq Agro Trading Private Limited

Registered Address:
GROUND FLOOR, 1, Dakhin Dhadka, NEAR SEEMA STUDIO, Dakhin Dhadka, Asansol, Paschim Bardhaman, West Bengal – 713302

Email:
akhileshlsingh05@gmail.com

Phone:
+91 9339533048
+91 7810886154

GSTIN:
19AAMCV3786D1ZT